Terms and conditions
Terms and Conditions – Heatecx Limited
1. Introduction
These Terms and Conditions govern the use of the Heatecx Limited website and the purchase of any products or services. By accessing this website or placing an order, you agree to be bound by these terms.
These Terms and Conditions govern the use of the Heatecx Limited website and the purchase of any products or services. By accessing this website or placing an order, you agree to be bound by these terms.
2. Products and Orders
- Specifications: All descriptions, illustrations, and dimensions of our electric heating elements and industrial machinery are approximate and intended as a general guide only.
- Custom Orders: For tailor-made solutions, the customer is responsible for providing accurate technical specifications. Heatecx Limited is not liable for errors resulting from incorrect data provided by the client.
- Acceptance: An order is only considered binding once confirmed in writing by Heatecx Limited.
3. Pricing and Payment
- Prices: All prices are subject to change without notice unless a formal quote has been issued. Quotes are typically valid for 10 business days.
- Payment Terms: Standard payment is due within 30 days of the invoice date unless otherwise agreed in writing.
- Late Payments: We reserve the right to charge interest on overdue amounts at a rate of 2-3% per month (or the maximum allowed by law).
4. Delivery and Risk
- Delivery Dates: While we strive to meet all deadlines, delivery dates are estimates. Heatecx Limited is not liable for indirect losses caused by shipping delays.
- Risk: Risk of damage or loss passes to the customer upon delivery or collection from our premises.
5. Warranty and Returns
- Warranty: Our products typically include a 12-month guarantee against manufacturing defects from the date of purchase.
- Returns: For standard items, returns may be accepted within 30 days, subject to a restocking fee (up to 40% in some cases). Custom-made products are non-refundable unless faulty.
- Faulty Goods: Claims for damaged or faulty items must be made in writing within 7 days of receipt.
6. Intellectual Property
All content on this website, including designs, technical drawings, logos, and text, is the property of Heatecx Limited and protected by international copyright laws.
All content on this website, including designs, technical drawings, logos, and text, is the property of Heatecx Limited and protected by international copyright laws.
7. Limitation of Liability
Heatecx Limited shall not be liable for any consequential, indirect, or special damages arising from the use or failure of our products in industrial processes.
Heatecx Limited shall not be liable for any consequential, indirect, or special damages arising from the use or failure of our products in industrial processes.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction where Heatecx Limited is registered.
These terms shall be governed by and construed in accordance with the laws of the jurisdiction where Heatecx Limited is registered.